Return and Refund Policy
No Refunds or Returns
Thank you for shopping with us! Please note that all our items are custom-made specifically for each order. As a result, we are unable to accept returns or offer refunds.
Order Accuracy and Cancellations
Before placing your order, please ensure all details are accurate, including item specifications, personalization, and shipping information. Due to the custom nature of our products, once an order is placed, it cannot be canceled or altered.
Damaged or Defective Items
In the unlikely event that you receive an item that is damaged or defective, please contact us within 3 days of receiving your order. We will work with you to resolve the issue promptly.
We appreciate your understanding and support of our custom creations. If you have any questions or concerns, please don't hesitate to contact us at nyabcustomz@gmail.com